NEOTECH
Epson PLQ-22 CS: Premier Passbook Printer
Epson PLQ-22 CS: Premier Passbook Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Epson PLQ-22 CS Passbook Printer: The Ultimate Banking Partner
Overview
The Epson PLQ-22 CS Passbook Printer stands out with its remarkable speed and versatility, tailored for the dynamic world of banking and finance. Its 24-pin impact printing technology ensures superior clarity and speed, capable of managing passbooks up to 2.6mm thick with ease. Designed for seamless integration and exceptional user-friendliness, this printer offers a comprehensive solution for all your banking document needs.
Product Description
At the heart of the Epson PLQ-22 CS lies its commitment to efficiency and reliability. This printer is engineered to facilitate high-volume transactions with print speeds reaching up to 480 cps. Whether processing passbooks, checks, or ID documents, its advanced features—including automatic forms alignment and gap adjustment—guarantee precision and smooth operation. With added functionalities like a two-sided A4 document scanner and USB hub, the PLQ-22 CS is more than just a printer; it's a multifunctional asset for any financial institution.
Key Features
- Rapid Printing: Achieve speeds of up to 480 cps, enhancing workflow efficiency.
- Versatile Document Handling: From passbooks up to 2.6mm thick to A4 documents, checks, and IDs.
- Seamless Integration: Compatible with Olivetti, Wincor Nixdorf, and IBM systems for easy integration into existing setups.
- Advanced Paper Handling: Ensures smooth and hassle-free printing with automatic alignment and gap adjustments.
- Dual-Sided Scanning: Incorporates a color scanner for A4 documents, checks, and IDs, facilitating back-office operations.
Product Quality and Performance
The Epson PLQ-22 CS's durability and performance are unmatched. Its robust design is built to withstand the demands of constant use, making it a reliable choice for busy environments. Testimonials from various financial institutions attest to its reliability, with many highlighting its longevity and minimal maintenance needs.
Specifications
- Dimensions: 15.11" x 11" x 8"
- Weight: 20.3 lbs
- Printing Technology: 24-pin, impact dot matrix
- Print Speed: Up to 480 cps
- Connectivity: USB 2.0, Serial, Bi-directional parallel
Purpose of Use
Designed specifically for financial institutions, the PLQ-22 CS excels in printing passbooks, financial statements, checks, and identity documents with precision and speed, addressing the industry's need for efficiency and accuracy.
How to Use
The PLQ-22 CS is user-friendly, requiring minimal setup for immediate operation. Its automatic features ensure optimal performance, allowing staff to focus on customer service rather than manual adjustments.
Supported OS/Application/Industries
This printer is compatible with a wide range of operating systems, including Windows 7/8/Vista/XP, ensuring smooth operation across different banking and financial applications. Its versatility makes it an essential tool for the banking industry, offering both speed and reliability.
Benefits & Compatibility
- Efficiency: Speeds up transaction processes, allowing for more customer interactions.
- Reliability: Durable design that withstands intense use, ensuring long-term reliability.
- Versatility: Handles a wide range of banking documents, meeting various customer needs.
- Energy Efficient: Optimizes power usage, contributing to lower operating costs.
Warranty and FAQs
Epson provides a comprehensive 12-month warranty on the PLQ-22 CS, with an extensive FAQ section available for troubleshooting. In the unlikely event of a malfunction, customers can rely on dedicated support for swift resolution.
Delivery Services (UAE)
Our commitment to excellence extends to our delivery services across the UAE. With a focus on major cities and emirates, we ensure the reliable and prompt delivery of your Epson PLQ-22 CS, ready for immediate use.
Request for Customer Reviews and Testimonials
We value your feedback and invite you to share your experiences with the Epson PLQ-22 CS. Your insights help us to continuously improve and provide you with the best possible service.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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