NEOTECH
Zebra ZQ32 Series Rugged Portable Mobile Printer
Zebra ZQ32 Series Rugged Portable Mobile Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Compact & Efficient Zebra ZQ320 Mobile Printer for On-the-Go Needs
Overview
The Zebra ZQ320 Mobile Printer offers a sleek, compact design perfect for dynamic business environments. This device not only fits into minimal space but is also built to withstand outdoor conditions, making it ideal for industries requiring mobility and durability. Its lightweight nature ensures it can be easily carried throughout the workday, providing reliable service no matter the weather conditions.
Key Features
- Industrial Design: Durable and modern, designed to resist daily wear and tear.
- Connectivity: High-speed Bluetooth and USB connections ensure efficient operations.
- Battery Management: Innovative technologies offer long-lasting battery life for continuous printing.
- Printer Management: Remote and comprehensive control with easy setup.
Product Description
The ZQ320 is a powerhouse in the mobile printing sector, known for its robust build and efficient performance. It offers a maximum print width of 72mm and speeds up to 100 mm/s, making it one of the fastest printers in its class. Designed to operate flawlessly in extreme conditions, the ZQ320 is IP54 rated, ensuring protection against dust and water splashes.
Specifications
- Flash Memory: 256 MB
- SDRAM: 128 MB
- Maximum Print Width: 72.0 mm
- Print Resolution: 203 dpi
- Connectivity: Bluetooth, USB 2.1
- IP Rating: IP54 for water and dust resistance
Purpose of Use
Ideal for sectors like logistics, retail, and hospitality, the Zebra ZQ320 caters to businesses requiring quick, reliable, and secure label printing on the go. Its robust design and advanced battery management system make it a dependable choice for outdoor use.
How to Use
To get the best performance from your Zebra ZQ320:
- Ensure it is charged using the provided cable.
- Connect via Bluetooth or USB to your device.
- Load the paper and print through your selected application.
Supported OS/Application/Industries
The Zebra ZQ320 is compatible with major operating systems including iOS and Android, making it versatile for various applications from retail to field service. Its adaptability makes it essential for professionals in any industry requiring mobile printing solutions.
Benefits & Compatibility
With its advanced connectivity options, the ZQ320 enhances workplace efficiency and supports seamless integration into existing systems. Its energy-efficient design also ensures reduced operational costs over time.
Warranty and FAQs
The ZQ320 comes with a one-year warranty covering manufacturer defects. For more details or to address common issues, please visit our FAQ section or contact our customer support directly.
Call to Action
Get your Zebra ZQ320 Mobile Printer today and streamline your mobile printing needs! Available now with special offers and express delivery across the UAE. Click here to purchase and experience enhanced productivity and reliability!
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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